Withdrawal declined because rollover requirement not met
All players who receive a bonus must complete their rollover requirement prior to a payout request. The rollover is the number of times a player must put into action the total amount of the deposit plus reimbursed fees and bonus. The rollover can only be completed with sportsbook volume.
Please note that only the lowest amount between the risk and the win counts towards your rollover requirement. For instance: KC Chiefs (-110) $110.00 to win $100.00. $100.00 would be applied towards the pending rollover and not $110.
All terms and conditions, including rollovers, play-through periods, and required documentation, must be completed and received before a payout can be processed.
If you think you’re getting close to being eligible for a payment, email firstname.lastname@example.org and we’ll let you know if you’ve met the rollover requirements of your bonus.
For more information about rollover requirement visit our Rollover help section. For an in-depth explanation and examples for Casino Rollover visit this link.