Connection lost message
An error saying connection lost message on a desktop or laptop PC can be caused by a poor internet signal or intermittent connection issue. If you receive this error, please check:
Restart your computer
Restart your computer and network devices connected (i.e. modem, router, access points) off and on again.
Once your computer has restarted, and the network equipment connected, please try to connect again to our games.
If the connection error persists for a long time, contact customer support.